PURCHASE
Publication | Archived Video
DESCRIPTION
A crisis can occur at any time, in any form and it is often accompanied by paralyzing fear and uncertainty. Crisis management is a critical organizational function and each unique crisis requires a tailored response. Evaluate key components of in-house counsel's role in a crisis situation, including, proactively responding to operational and legal issues, seamlessly managing internal and external stakeholders, and confidently communicating to help move your organization forward. Hear from our expert panel about their lessons learned in managing crises and how to guide your legal team and organization through a challenging time. Learn how to turn risk into an opportunity to showcase your leadership and management skills.
PROGRAM CHAIRS
Rodger Brennan, Senior Managing Counsel, Canada Post
Lori Swartz, TitlePLUS® Legal Counsel, Lawyers' Professional Indemnity Company
TABLE OF CONTENTS
Crisis Management in the Canadian Armed Forces
Major-General Blaise Cathcart, OMM, CD, QC, Judge Advocate General, Canadian Armed Forces (Ottawa)
Five Steps to Success: Effective Crisis Management Planning in the Digital Age
Todd J. Burke, National Leader, Crisis Management Practice Group, Gowling Lafleur Henderson LLP (Ottawa)
Emergency Management and Crisis Management: Some Recent Examples in the Public Sector
Jane Burton, Legal Counsel, City of Brampton
Transfer of Risk - Reputational Harm
Brian Gomes, Chief Executive Officer, BMS Canada Risk Services (BMS Group) (Ottawa)
Responding to External Investigations: Practical tips on managing regulatory searches and investigations
Linda M. Plumpton, Partner, Torys LLP
Conducting Internal Investigations - An Overview
Alexander Cobb, Partner, Litigation, Osler, Hoskin & Harcourt LLP
Crisis Communication and Social Media
John R. Ratchford, Principal and General Counsel, Navigator Limited
Journey to Ethics Excellence
Amee Sandhu, Compliance Officer, Power Group, SNC-Lavalin Inc.